From reports over presentations to email and from speeches to dialogue, the language itself, choice of idioms, references to history or scripture, and the formality through which one communicates can produce endless opportunity for cultural gaffes.


Johari's Wiindow

Let us look at a model that has been around for a long time, The Johari Window. This model was born in 1955 so you may have been exposed to it.

According to the model, what is "you" can all be drawn as a box. You know a lot about you: When you were born, your favorite flavor ice cream, your shoe size, whom you had a crush on in 7th grade…

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